POPIA Compliance Statement

ReLeaf Home Services (Pty) Ltd is committed to complying with the Protection of Personal Information Act 4 of 2013 (POPIA).

Our commitments

• Lawful processing: we only collect personal information that is necessary to provide our services, with your consent or where the law allows it.
• Purpose: we use your information only for the purpose it was collected for, such as booking, quoting and delivering services.
• Security: we use reasonable technical and organisational measures to protect your information against loss, damage and unauthorised access.
• Quality: we take reasonable steps to keep your information complete and accurate.
• Openness: we tell you what we collect and why, in our Privacy Policy.

Your rights under POPIA

• To know whether we hold personal information about you, and to request a copy
• To ask us to correct or delete your information
• To object to the processing of your information
• To lodge a complaint with the Information Regulator of South Africa

Information Officer

Requests and complaints can be sent to our Information Officer using the contact details on our Contact page. We will respond within a reasonable time.

The Information Regulator

If you are not satisfied with how we have handled your request, you may contact the Information Regulator (South Africa) at www.inforegulator.org.za.